Stop losing walk-in customer inquiries to sticky notes.
David Miller
Wants a quote for 15 custom oak barstools. Needs dimensions & bulk shipping estimate by tomorrow morning.
Sarah Jenkins
Sent catalog for brass light pendants. Waiting for her architect to confirm bulk order sizing.
Robert Chen
Picked up standard oak chair order #410. Payment processed successfully at the counter.
💡 Try changing the status of the inquiries in this interactive preview to see how simple it is!
Designed for the fast-paced retail counter.
Trace aligns with how retail stores actually operate. Minimal keystrokes, zero friction, complete visibility.
Log Under Pressure
Intake form built for speed. Big touch-friendly fields and instant media attachment. Log a detailed customer inquiry in 15 seconds.
Never Drop the Ball
A live, shared dashboard gives your entire staff visibility. Status badges and overdue alerts ensure no customer gets left hanging.
Zero Setup Analytics
Gain absolute clarity on inquiry volumes, peak hours, and staff response times without configuring complex reports or filters.
Private & Secure
Keep your store's client leads secure. Row-level permissions scope all inquiry details only to authenticated staff.
Loved by retail showrooms
"Before Trace, we wrote customer quotes and walk-in requests on sticky notes. Half of them got lost. Now, our team sees leads in real-time, and our inquiry-to-sales conversion has jumped by nearly 30%."
Sarah Taylor
Manager, Oakwood Furniture Gallery
"It's so simple that my floor staff actually uses it. No training was required. The 15-second entry form is a lifesaver when the showroom gets busy, and I can follow up on active leads right from my phone."
David Kross
Owner, Lumina Lighting Showroom
Simple, per-store pricing
Start completely free. Upgrade only when your counter gets busy.
Free
Perfect for a single counter, kicking the tires.
- 50 inquiries / month
- 1 Founder + 1 Staff seat
- Attachments & realtime dashboard
- Basic analytics
Frequently Asked Questions
Everything you need to know about Trace.
Start capturing leads in seconds.
No complicated setup, no billing information needed. Set up your store board and invite your team today.